Tuesday, February 03, 2009

Things I learned at work...and never knew it

Following on from yesterday's 'lessons from school', here are some things I've learned from working in an office.

- Efficiency matters when it doesn't interfere with the paperwork
- Management courses teach you how to fill out paperwork, not how to manage people
- If the system works on paper, it's the fault of the staff if it doesn't work in practice
- People rise up the career ladder until they reach a job they cannot do
- 'Supply and Demand' in wages only works at board level
- Managers who spend only two days a week in the office need comfier chairs than staff who are there five days a week
- Managers who spend only two days a week in the office need bigger desks than staff who are there five days a week
- Managers who spend only two days a week in the office need more floor space than staff who are there five days a week
- New customers matter, existing customers don't
- Recent graduates have a better view on a business than staff who've worked there for years
- Staff exist for the sole purpose of getting a manager promotoed

Feel free to add your own 'lessons'.

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